Xtreme11 Shipping Policy

Effective Date: 25-07-2025

At Xtreme11, we’re committed to delivering your cricket gear quickly, safely, and affordably. Whether you’re ordering our premium Xtreme11 products or other trusted cricket brands, every shipment is handled with the same care and attention to detail.

Shipping Destinations

We currently ship to:

  • Canada

  • United States

  • Caribbean Islands

For customers outside these regions, please contact us at 📧 support@xtreme11.com to discuss special international shipping arrangements.

Processing Times

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Customized or personalized Xtreme11 products (e.g., bats with engraved names or logos) may take 5–10 business days before dispatch.

Delivery Times (Estimated)

  • Canada: 3–7 business days (standard shipping)

  • USA: 4–8 business days (standard shipping)

  • Caribbean: 7–14 business days (standard shipping, depending on location)

Please note that delivery times may vary due to factors beyond our control, such as weather conditions, customs delays, or courier service interruptions.

Shipping Costs

  • Flat-rate shipping applies at checkout, based on your region and order size.

  • Free shipping promotions may be offered on select products or when your order meets a minimum value.

  • If your order qualified for free shipping but is later returned, the actual shipping cost may be deducted from your refund (as detailed in our Returns & Refund Policy).

Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number to monitor your shipment in real time.

  • Tracking links will be provided directly by our courier partners for easy access.

Customs, Duties & Taxes

  • Orders shipped to the USA and Caribbean may be subject to import duties, customs fees, or local taxes.

  • These charges are the responsibility of the customer and are not included in product or shipping prices.

Shipping Restrictions

  • We currently do not ship to PO Boxes or military addresses.

  • Oversized or bulk items (such as cricket nets or training kits) may require additional shipping fees. Customers will be notified before confirming their order.

Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please reach out to us at 📧 support@xtreme11.com.

  • Lost shipments will be investigated with our courier partners, and replacements or refunds will be arranged based on the outcome.

Contact Us

For any questions about shipping, delivery times, or special requests, please contact our support team:

📧 Email: support@xtreme11.com